Norwich Airport Contact Centre

This post effectively handles and manages incoming calls from our existing and future customers. Updating customer information onto the business database and documenting all call information according to standard operating procedures. This post requires working in a fast-paced environment, managing several tasks at once, keeping all parties informed (both in email and by telephone) and…

As a customer service advisor, you will be working as part of a team to support customer orders and queries via different communication platforms, telephone calls, emails, live web chat and occasionally via letter. The ideal candidate will ensure all our customers receive the best customer services, making sure that queries are dealt with in…