See what our customers say


Check out the letters and comments from our many happy customers. Below is a selection of thank you letters from customers in a variety of different locations that we operate.

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Customer Reviews

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Mr Bott from Attleborough, Norfolk

“Just to say a big thank you to all at First. We have had wonderful service from the moment I opened the door to the salesman, until yesterday when the job was finished. Everything was done very well indeed. The two men who did the installation were brilliant.”

Mr Jackson from Coventry, West Midlands

“Thank you for the good job your fitters Jason and Sam made of my windows… Jason and Sam cleaned up all the mess, and removed the rubbish and vacuumed through.”

Mr & Mrs Nelson from Bury St Edmunds, Suffolk

“I am writing to thank the company for the excellent work & service we have received. From the very beginning, the young lady who gave us the quotes, so helpful and friendly. The speed in which it all happened, 3 weeks from beginning to end. The excellent quality of our new windows. It looks like a new house. Thank you.”

Mr Hitch from Ely, Cambridgeshire

“The whole process was easy and painless… It was such a great service that I have recently ordered two replacement windows from yourselves. First Home Improvements is now the first place I go to if I need replacement doors/windows etc. Ten out of ten from me.”

Miss Cheek from Chelmsford, Essex.

“This letter is to say how pleased I am with the windows that your company installed recently. I had not realised how draughty the old ones were – there is little if any noise coming in now as well as no draught. My room is so much warmer as a result and they look very smart.”

Mr Morrison from Coventry, Warwickshire

“I was very impressed with all of the staff especially John who gave me a quote, he was very knowledgeable about the products and answered all of my queries honestly. John was not pushy and I felt totally at ease with him. He gave me the cost, which I was very happy with and I placed the order.”

Mr & Mrs Barlow from Coventry, Warwickshire

“We would just like to take this opportunity to let you know how very pleased we are with our new windows which have been fitted this year. We had 3 windows fitted at the front of our house in May this year, and we were so delighted with them that we decided to have all our back windows replaced a few weeks ago on 14th November.”

Mr & Mrs Pounder from Rayleigh, Essex

“We have just had two outside doors fitted to our home, and would like to say how impressed we are with the service we received. The doors are just class and were fitted with class and consideration. Would recommend you to all who ask.”

Mrs Price from Norwich, Norfolk

“I am writing to say how pleased I am with the two windows and patio door recently replaced by your company at the above property. Your fitters were friendly and professional and left all areas clean and tiny.”

Mrs Piper from Gosport, Hampshire

“So pleased with the installation of my lovely new windows from First Home Improvements. It was a first class job from the start of survey and installation. Justin and Colin were superb fitters. Thank you.”

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