Leah – Sales Administrator

I started at First Home Improvements in September 2020 as a Sales Administrator after leaving school. I began by doing a Level 2 Customer Service Apprenticeship where I passed my Maths & English before achieving a distinction with the help and support from my team here. 12 months after joining I was then offered a permanent position, which I accepted! During the last 18 months I have had the opportunity to undertake new tasks and work in different departments seeing other aspects of the business. My normal day to day as an Administrator consists of checking and uploading contracts, checking customer finance applications, uploading lead data to our systems, sending out relevant reports and supporting all our showrooms which I have developed a great working relationship with.

Staff Journeys